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Privacy Policy and Cookie Settings
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Kita Mitchell
Here at Kita Mitchell Books along with our publishers we take your privacy seriously, and will only use your personal information to manage any relationship directly with you, to provide you with the products and services you have requested from us.
For more details about anything covered in this overview, please do contact us by phone or email.
When we say "we", we mean Kita Mitchell Books and our publishers, and we are the "data controller" for the information in this overview.
We collect information about you from different places, including:
We`ll only collect your information in line with relevant regulations and law, and this may relate to any of our products or services you ask us to supply, or any data we may have held in the past.
You`re responsible for making sure you give us accurate and up-to-date information. If you provide information for another person, you`ll need to tell them how to find this Privacy Notice and make sure they agree to us using their information for the purposes set out in it.
We will retain your details in order to contact you if you`ve already made contact with us.
We`ll use it to provide you with any products or services you`ve requested, and to contact you on occasion about any specific new product or service which we feel you would directly benefit from.
We`ll only use your information where we`re allowed to by law e.g. carrying out an agreement we have with you, fulfilling a legal obligation, because we have a legitimate business interest or where you specifically agree to it.
We may share your information with Hodder & Stoughton Limited and The Watts Publishing Group Limited (on behalf of their business division Hachette Children`s Group). They will look after your data in accordance with their own Privacy Notice, which can be found here: https://www.hachettechildrens.co.uk/Information/Privacy.page. Apart from sharing with them, we will never share your information with other companies or individuals without your explicit permission to do so. We will however share your information where we have a legal obligation to do so e.g. with the police and other legal authorities, or with HMRC where we have a legal compliance obligation to do so, and with any legal regulatory or insurance provider should the need arise.
We`ll keep your information for as long as you have a relationship with us, and then indefinitely in order to help us to provide a better service to you were you to contact us in the future.
The information we keep is stored on industry-leading 3rd party cloud-based storage and systems, all of which comply with ISO27001 or similar security standards, and will never be shared with any company other than as part of storing our data for us in the most secure and safe manner. We will never share or sell your data to any other company, for any other purpose, including for marketing.
We may also keep local copies of your information on local devices (phone, laptop, computer etc.) All of these are secured with complex password and/or biometric authentication systems, as provided by Microsoft Windows, Apple OS, or Apple iOS.
The only rare exception to the above is where we`ve specifically gained your permission to do so, for a specific purpose, or have a legal obligation to share your details.
Your information will never be directly transferred overseas, however it may potentially be stored on third-party servers which are hosted in overseas territories, over which we do not have direct control. These third-party companies will always hold ISO27001, CyberEssentials or other leading industry leading security certifications for their systems and processes, to ensure appropriate security for your data.
You have a number of rights relating to your information e.g. to see what we hold, to ask us to share it with another party, ask us to update incorrect or incomplete details, to object to or restrict processing of it, to make a complaint etc.
Should you wish us to remove any of your information, or have any other issues, simply contact us by phone, email or post and we will be happy to remove them (other than where we have a legal obligation to keep them) within 10 working days, and we`ll confirm with you directly once it`s been done, and provide details of any data we have a legal obligation to keep. If you have a concern about how we are handling your information, please do contact us in the first instance. You also have the right to raise your concerns with the Information Commissioners Office (ICO), by following their procedures, which can be found at www.ico.org.uk.
We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 25th June 2018.